How Much Mobile Data Do You Need for Your Business Per Month?
Today, mobile phones aren't just a means for communication but our gateway to the Internet, where we access tons of...
Unified communications
Browse our industry insights to help you make the best decision for your business
How to Improve Internet Connection for Zoom Conferences
As a direct result of the Covid restrictions and technology developments, the use of video conferencing tools is almost obligatory....
Complete Guide to Unified Communications
Hardly any small team or a large-scale enterprise can go without using different means of communication. From messaging to video...
8 Key Benefits of Unified Communications for Business
In today’s decentralised world, businesses must communicate with customers and employees efficiently, seamlessly, and quickly. However, most business owners cite...
Virtual Showrooms: The Next Generation in Retail Customer Services
The retail industry has faced numerous challenges in recent years, with 2020 proving to be the most demanding yet. However,...
Transforming the lives of the hearing impaired through video assistance in customer service
In the UK, the Royal National Institute for Deaf People estimates there are almost nine million hearing-impaired people. That’s one...
Customer relations: blending physical and digital worlds
Rigid non-video, real-time (or automated) conversation is a thing of the past. Why? Because customers now expect more from communication...
One customer. One problem. Two very different outcomes…
“My coffee machine isn’t working” A simple customer query like this one can have two very different outcomes: for your...