5,000 users migrated to companywide communication solutions with cross-site functionality.

The challenge

Determined to improve companywide communication and customer services experience, LadbrokesCoral needed to replace their existing infrastructure, or face worsening customer satisfaction levels and a decline in productivity.

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We moved users away from an on-premises infrastructure and on to a cloud base telephony system

The solution

After carrying out an extensive audit on their existing infrastructure, we moved users away from an on-premises infrastructure and on to a cloud base telephony system via RingCentral.

The result

Thousands of shops across the globe with over 5,000 users migrated to companywide communication solutions with cross-site functionality