Case Study: DFDS - Mobile Connectivity Solution

Summary

DFDS faced poor mobile connectivity upon moving into their new 246,685 sq ft warehouse in Kettering, prompting the need for a robust solution before their relocation. UCtel swiftly deployed a custom-designed distributed antenna system (DAS) featuring Nextivity CEL-FI QUATRA EVO technology to enhance Vodafone and EE signals, ensuring comprehensive mobile coverage throughout the facility. The successful implementation not only resolved the connectivity challenges but also showcased UCtel's ability to deliver tailored solutions promptly and effectively.

The Client

DFDS, a prominent player in the logistics industry, established their new facility in Kettering. As a company known for their efficient logistics services, operating within a vast warehouse setting, reliable mobile connectivity was imperative to maintain seamless operations. DFDS's unique position as a leading manufacturing organisation further emphasised the critical importance of robust communication infrastructure to support their daily activities.

The Challenges

DFDS encountered severe mobile connectivity limitations within their expansive warehouse in Kettering, hampering day-to-day operations. The poor signal quality led to dropped calls, disrupted communication amongst staff, and hindered operational efficiency. Given the vast size of the warehouse and the need to support multiple carriers, the challenges of providing consistent and strong mobile coverage were particularly complex for DFDS.

The Solution

UCtel's solution for DFDS involved the deployment of a custom-designed distributed antenna system (DAS) utilising Nextivity CEL-FI QUATRA EVO technology. The installation process included strategically placing antennas, amplifiers, and signal distribution components to optimise coverage throughout the entire warehouse. By integrating the latest technology and leveraging UCtel's expertise, the DAS ensured seamless mobile connectivity for Vodafone and EE networks, meeting DFDS's specific requirements efficiently.

The Results

The implementation of UCtel's custom DAS solution resulted in significant improvements in mobile signal strength and reliability for DFDS. Users reported enhanced call quality, faster data speeds, and improved overall connectivity experience within the warehouse. The project was completed within the stipulated timeline, exceeding DFDS's expectations and contributing to increased operational efficiency and employee satisfaction.