Case Study: Norgine - Mobile Connectivity Solution

Summary

Norgine, a leading pharmaceutical company, faced poor mobile phone signal in their new office in Uxbridge's ARC building. UCtel's solution with CEL-FI G43, including a high gain external unit, swiftly addressed the connectivity issue. The successful installation in the 30,000sq ft office space in just 4 days significantly improved communication reliability, ensuring uninterrupted operations.

The Client

Norgine, a prominent player in the pharmaceutical industry, relocated to the ARC building in Uxbridge. Their 30,000sq ft office demanded seamless connectivity for critical operations. Reliable mobile signal was vital for their daily communications, collaborations, and overall productivity in this new location.

The Challenges

Norgine's new office in the ARC building suffered from poor mobile phone signal due to construction materials, posing significant communication hurdles. This connectivity issue impacted employee communication, hindered operational efficiency, and potentially risked regulatory compliance in a highly regulated industry like pharmaceuticals.

The Solution

UCtel's solution involved deploying the CEL-FI G43 system with a high gain external unit to enhance mobile signal strength in the challenging office environment. The installation process was completed in a swift 4-day timeframe, ensuring minimal disruption to Norgine's operations. UCtel's expertise in optimizing the CEL-FI G43 system specifically for Norgine's office size and layout proved instrumental in achieving optimal connectivity.

The Results

Following the successful implementation of UCtel's solution, Norgine experienced a significant improvement in mobile signal strength throughout their 30,000sq ft office space. This enhancement led to enhanced communication reliability, increased employee satisfaction, and improved operational efficiency. Norgine's leadership expressed high satisfaction with the seamless implementation and the tangible improvements in connectivity.