Case Study: Northwood Investors - Mobile Connectivity Solution

Summary

Northwood Investors, a prominent player in the commercial real estate industry based in Covent Garden, London, faced significant mobile signal challenges within their building due to construction materials. UCtel's solution involved installing a Nextivity CEL-FI QUATRA 4000e system, specifically targeting key communal areas like lifts and basement levels. The implementation resulted in a substantial improvement in indoor coverage, enhancing connectivity for tenants and visitors alike, ultimately boosting operational efficiency for Northwood Investors.

The Client

Northwood Investors, a leading organisation in commercial real estate, operates in the vibrant location of Covent Garden, London. Known for their commitment to quality and innovation, Northwood Investors manages a single building that required reliable connectivity for its tenants and visitors. The need for robust mobile signal was essential to support seamless communications and operations within their commercial property.

The Challenges

Northwood Investors faced severe connectivity challenges within their building, primarily caused by the construction materials inhibiting mobile signal penetration. This resulted in poor coverage in key communal areas such as lifts and basement levels, impacting tenant and visitor experience. The lack of reliable connectivity not only hampered day-to-day operations but also posed potential regulatory issues and safety concerns, making it a critical problem for Northwood Investors to address.

The Solution

UCtel's solution for Northwood Investors involved the installation of a CEL-FI QUATRA 4000e system, strategically placed to target the identified problem areas within the building. The implementation process included detailed site surveys, antenna system design, and the deployment of the Nextivity technology to boost indoor coverage effectively. The technical specifications of the system, along with UCtel's expertise in installation and configuration, ensured a tailored solution that optimised connectivity for Northwood Investors' specific needs.

The Results

Following the installation of the CEL-FI QUATRA 4000e system, Northwood Investors experienced a significant improvement in indoor coverage, with tenants and visitors reporting enhanced mobile signal strength in previously problematic areas. The measurable results included improved call quality, faster data speeds, and increased connectivity reliability. This enhancement not only improved user experience but also contributed to increased tenant satisfaction, operational efficiency, and overall business productivity for Northwood Investors.