5,000 users migrated to companywide communication solutions with cross-site functionality.
The challenge
Determined to improve companywide communication and customer services experience, LadbrokesCoral needed to replace their existing infrastructure, or face worsening customer satisfaction levels and a decline in productivity.
"
We moved users away from an on-premises infrastructure and on to a cloud base telephony system
The solution
After carrying out an extensive audit on their existing infrastructure, we moved users away from an on-premises infrastructure and on to a cloud base telephony system via RingCentral.
The result
Thousands of shops across the globe with over 5,000 users migrated to companywide communication solutions with cross-site functionality