4 Problems of a Poor Mobile Signal for the Office
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If you've ever had a bad signal in your office, you’ll know how frustrating it can be. Dropped calls, slow access to essential data, or inability to attend a crucial meeting can be quite troublesome. But could poor call quality and data speeds actually be more than just an irritation for your business?
The short answer is yes. In an increasingly mobile-first world, a poor signal can seriously impact business and even limit its growth possibilities. But worry not, as most of the problems with the signal quality can be easily avoided. Here are 4 disadvantages of a poor signal in the office and the steps you can take to beat it.
Key Office Problems Because of a Poor Mobile Signal
Of course, the number of issues during your business operations due to the lack of quality internet connection can hardly be limited to only four. However, these are the main ones you should be prepared for:
Bad Connection with Clients
How many people on your team have a mobile contact number that’s available to clients and customers? Chances are, most of them, particularly those in sales, business development, and account management. Here is what happens when clients call those employees and either can’t get through at all or are met with a terrible call connection:
- A quick call becomes a lengthy game of drop out and call back, frustrating and time-consuming for everyone.
- An important or urgent call gets missed, potentially losing the client to someone who did pick up.
- Simple communication becomes fraught with misunderstanding. The client gets irritated, the employee gets a hard time, and what should have been an easy correspondence becomes a disaster that needs smoothing over.
If mobile communications is the cornerstone of your operations, you must ensure its effectiveness. This means providing your building with a strong enough signal to support them. Without it, those mobile phones become just a simple distraction rather than a tool for increasing profit.
Decrease of Employee Productivity
Is the car park becoming your team’s second office? If a bad signal means that employees frequently need to leave the building to take or make calls, it negatively impacts performance, whether those calls are personal or professional.
Even if you discard the wasted time getting to and from those "good-connection spaces," constantly having to relocate to find a signal will definitely affect your employees' focus and engagement in tasks. That is, every working space in your office should be provided with a quality connection to prevent disruption in your day-to-day business operations and improve the productivity of your workers.
Decline in Earnings
Poor communication can have a severe impact on your business's bottom line. Customers won't tolerate poor customer service, and partners won't be able to negotiate with you even if they want to. All of this can lead to customer churn and disruption of important deals. Ultimately, the ability to reach a company builds a positive image, and communication problems can damage your reputation as a reliable business. Therefore, improving client orientation should be a priority for your company, even if your business involves talking to people only occasionally.
Communication interruptions can affect efficiency and the transfer of commands from managers to staff. In today's world, uninterrupted access to the internet and high-quality mobile connectivity is a requirement for businesses that want to succeed. Your employees can be the best workers in the world, but what good is that if it takes hours for them to see a work message or a missed call? Effective business management is impossible without high-quality modern communications.
What are the Solutions for a Poor Mobile Signal in the Office?
Reposition Your Workspaces
One of the simplest and the most cost-effective solutions to a bad mobile signal might be moving your workplace to spaces with good reception. If your mobile signal is blocked by materials like concrete, metal, low-E glass, or others, moving to a cell tower-facing side of the building or even to another office might solve the problem. However, this solution can hardly be considered the silver bullet, as you won't always be able to relocate, and even if you do, it won't always solve the problem, especially when it is caused by a far-located cell tower.
Another alternative might be using Wi-Fi Calling instead of a mobile network. This way, you ensure reliable and stable indoor coverage even in areas where a mobile signal struggles to penetrate. It is also a cost-efficient solution, as most carriers just add this feature for free and don’t limit phone calls by minutes, which can be beneficial for companies looking to save on phone expenses.
However, Wi-Fi Calling isn’t the most reliable answer. It isn’t available on every mobile device or network and isn’t always consistent, especially if there is some access to the mobile signal and the device tries to switch between Wi-Fi and network connections. This solution is also inconvenient for visitors of the office, who don’t want to waste time logging into a new Wi-Fi network.
Use a Signal Booster
The only way to improve your signal in all cases is to install a signal booster system. This system consists of three main components:
- An external antenna that picks up a weak signal. This one is usually installed outside at the highest point, such as the roof.
- A signal amplifier located indoors receives the signal from the antenna via coaxial wires. The device then cleans the signal from noise and interference, amplifies it, and retransmits it further.
- Indoor antennas distribute the signal throughout the building, allowing uninterrupted communication with the outside world.
This method completely eliminates dead zones in the building. Once the system is installed, it won't matter how far away your business is from the base station.
How UCtel Can Help Improve a Mobile Signal in the Office
So, to fix problems of a poor signal for the office, you need the equipment, and you need the experts to connect and configure it for you. By contacting UCtel, you will solve both of these issues.
At UCtel, we help customers across all industries find a permanent, flexible solution to signal issues, delivering better call quality and data speeds in buildings across the UK. Our experts carry out a bespoke assessment of each business and then help with the selection and purchase of equipment. What's more, UCtel experts will carry out commissioning and ensure the signal enhancement system is always up and running.
If you know that you have signal issues in your building but don't know how to solve them, just contact us, and we will show you what options are right for you. Our experts have more than 10 years of experience in ensuring uninterrupted connectivity and offer CEL-FI booster models that comply with Ofcom standards and have long proven to be reliable and effective equipment.
If you're still unconvinced that working with us is worthwhile, just go to our case studies and see for yourself how we have already helped other businesses. Get in touch with us today and resolve the connectivity issues in your office once and for all!
Problems of a bad mobile signal for the office can significantly affect the efficiency of your business. Poor connectivity will make it impossible to quickly resolve business issues and build a seamless workflow. Therefore, companies that want to stay afloat need to ensure high-quality mobile connectivity on their territory. The most effective and generally the only 100% working way to do this is to install a signal-boosting system. High-quality equipment, along with good specialists who will configure it, will take your company's work to a whole new level and minimise the impact of a poor signal.