Get Started
Mobile coverage solutions for the UK’s hospitals

Mobile coverage solutions for the UK’s hospitals

Table of contents

Hospitals are notorious for bad mobile signal, and with 5,000+ patients being admitted across just eight days in London alone, there is a substantial need for mobile boosting solution.

At last count, there were 23,857 COVID-19 patients in UK hospitals, but they are only the tip of iceberg for the NHS. When you consider the number of inpatients and outpatients visiting hospitals every day for non-COVID related reasons, the strain is difficult to comprehend.

While the NHS reacted to the pandemic at a rate almost considered impossible – with new Nightingale hospitals built within days; a fivefold increase in critical care capacity and 6,000 phone appointments taking place in April alone – one serious problem has since arisen.

Patients visiting hospitals alone.

On the surface, this may seem an insignificant issue when compared to that of the last 10 months. But for people visiting hospitals, having treatment or being admitted overnight, it’s unimaginably difficult and isolating. Particularly when mobile signal is notoriously bad in hospital buildings…

Improve mobile signal strength for patients

Typically made from materials that impact or block mobile signal, many UK hospitals are guilty of unreliable mobile signal, and their immense size only exasperates the issue. Regardless of the reason for a visit, mobile device use is critical in hospitals in order for patients to:

  • Reach out to family and friends to share vital information
  • Keep their minds occupied during treatment
  • Share updates on social media or via messaging services
  • Tackle isolation and anxiety
  • Use online resources

And we’re not just talking about COVID-19 patients either. Maternity wards, dialysis centres and chemotherapy units are also full of patients unable to keep in touch with the outside world, with one IT staff member in an NHS Renal Department recently telling us, ‘Dialysis patients can be sat having their treatment for several hours with bad service.’

To put this into perspective, that’s vulnerable people spending at least four solid hours, three times a week, in one place, without any form of external communications.

Certainly food for thought.

While we’re fully aware of the problem, most healthcare establishments are unaware of a solution. If you’re thinking ‘Why not just use WiFi?’, in-building Wi-Fi networks are often overcrowded and unreliable – causing message delays or preventing access for apps such as WhatsApp. It’s time for a change.

With Cel-Fi.

Contact the team to discover how UCtel can improve your digital connectivity and communications. Get started

Your Ofcom approved mobile signal booster

Designed to provide an exceptional coverage footprint for 3G and 4G networks, this easy to install Ofcom-compliant mobile signal booster meets all the UK regulatory requirements and works simply to provide a solution.

With concern that it could take four years for waiting lists to return to normal, the NHS is in for a further challenging time playing catch up and, as such, so are patients. Introduce Cel-Fi, and poor indoor mobile coverage can be defeated indefinitely for every hospital in the UK, such as the NHS Trust we recently worked with. It’s time to deliver an effective, speedy solution, and it’s time to give patients something as simple as reliable mobile connectivity.

Just give us a call on 0333 344 4417or email us on to find out more today.

Contact the team to discover how UCtel can improve your digital connectivity and communications.

Get started with UCtel

    Upload floor plans (PDF)

    No file selected

    Latest news from UCtel

    Read more

    This website uses cookies. By using this website you consent to our use of these cookies. For more information visit our Privacy Policy