What Do the Bars Mean on Your Phone?
Table of contents 1. How Mobile Signal Bars Work 2. Factors That Affect Your Phone’s Signal Strength 3. Do iPhones...
Consistent and ubiquitous telephony solution that was flexible and easily scalable.
The challenge
Working with a technologically obsolete infrastructure, Wolseley were failing to improve their customer services delivery, resulting in a substantial loss in sales and a potential decline in market share.
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Seamless transformation for the end-user was paramount to Wolseley. UCtel understood our business and their delivery of our 600 sites was excellent.
Wolseley Project ManagerThe solution
We implemented Cisco, a unified communications technology, that improved customer interaction both on premises and on the phone, eliminated neglected customers interactions and improved call handling via a centralised telephony system.
The result
After a full rollout of ‘Project Connect’ to 660 locations, we achieved a consistent and ubiquitous telephony solution that was flexible and easily scalable.
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